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    The Silo Effect

    Page 31
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      Comdex, 51–52

      compensation, see pay and incentives

      complexity:

      classification systems as means of dealing with, 28–29, 224

      silos as means of dealing with, 14, 19

      concurrent engineering, 65

      conduits, 118–19, 121, 123–24, 268n

      consumers, complacency of, ix

      Cook, Tim, 64

      Copernicus, Nicolaus, 129

      Corcoran, Chris, 7

      Cosgrove, Delos “Toby,” 198, 253

      appointed Cleveland Clinic CEO, 193, 201

      background of, 202

      capacity for change of, 203

      as cardio-thoracic surgery head, 201–2

      Cleveland Clinic organizational tree revolutionized by, 197, 204–10

      dyslexia of, 193, 202, 203–4

      empathy and, 193–94, 211–12

      Harvard Business School lecture of, 192–93, 196–97, 211

      medical classification systems reimagined by, 204

      medical innovations of, 193, 203

      surgical skill of, 192–93, 201, 203

      in Vietnam War, 202

      Costas, John, 87, 88, 95–96, 99

      Crédit Agricole, 230

      credit bubble, ix, 2

      credit card debt, ix

      credit crisis, see financial crisis of 2007–8

      credit default swaps, 219

      Credit Suisse, 88, 94, 96

      Crile, George Washington, 197–98, 199, 200

      Crilly, Kim, 188

      cultural anthropology, xi–xii

      Bourdieu’s influence on, 46–48

      insider-outsider perspective of, 26, 42, 43, 46, 50, 143, 251, 252

      merger of sociology and, 48

      participant observation in, 37, 38, 43, 48, 49, 186, 251

      in split with physical anthropology, 38

      understanding silos through, 19–21, 25–50, 250–53

      cultural capital, elite’s power reinforced by, 44

      cultural norms:

      as reflection and reinforcement of mental maps, 28, 30, 44

      seen as natural and inevitable, 32, 40–41, 42, 44, 55, 251

      unstated rules in, 45

      see also habitus

      cultural translators, 248–49, 254

      culture, anthropological definition of, 20

      Dahl, Roald, 201

      Da Nang, Vietnam, 202

      Darwin, Charles, 35

      Darwinism, 35–36

      Davies, Howard, 108

      Dean, Ben, 7

      de Blasio, Bill, 245

      Debrah, Yaw, 236

      Debreu, Gerard, 112

      debt, financial system as overloaded with, 128, 131, 134

      Debt Management Office, British, 115

      Diamond, Jared, 31

      Dillon Read, 86

      Dillon Read Capital Management, 95–96, 99

      Dimon, Jamie, 218–19, 234

      Distinction (Bourdieu), 43

      doctors, see medicine

      Dogra, Ami, 239–41

      Dougan, Brady, 96

      DuMerer, Danielle, 159, 160

      Dunbar, Robin, 172–73, 200

      Dunbar’s number, 172–73, 180, 200

      Eastman, Caroline, 30

      economists, economics, 107–35

      classification systems of, 118–19, 121–22, 127, 196

      efficient markets theory in, 112, 227

      epistemology of, 110

      and financial crisis of 2007–8, 108–9

      holistic view needed in, 132

      mathematical modeling in, 112–13, 132, 227–28

      mental maps and, 125, 127, 130

      money and banking downplayed by, 116–17

      policy-shaping power of, 113–14

      “rational expectations” theory in, 112, 115

      silos and, 17, 18, 109, 110, 130–31, 133, 134–35, 222, 247, 249

      tunnel vision and, 17, 122–23, 127–28, 130–31

      see also financial system

      economy, global, interconnectedness of, x, 12–13

      efficiency:

      premium put on, 253–54

      silos and, 14, 254

      Effron, Blair, 87

      Elementary Structures of Kinship, The (Lévi-Strauss), 38

      Elizabeth II, Queen of England, 107–9, 110, 130

      Emanuel, Rahm, 158

      Emanuel administration:

      Goldstein as chief data officer in, 158–59

      WindyGrid interactive map of, 159–60

      empathy, in medicine, 193–94, 211–12

      Enigma, 245

      epistemology, 134, 249

      of economists, 110

      Ernst & Young, 94–95

      ethnography, 37

      evolution, 35

      exchange traded funds (ETFs), 105

      Facebook, xi, 80, 135, 200, 247

      Bootcamp of, 164–68, 174–76, 178

      brainstorming encouraged at, 177

      “clustering” on, 171

      coding teams at, 176–78

      competitive threats to, 188

      Dunbar’s number and, 172, 173

      email crash at, 167

      founding of, 169–70

      Goldfein at, 164–68

      Hackamonth at, 178–79, 248, 254

      hackathons at, 181–83, 186–87, 190–91

      Hacker Square at, 181, 186

      Instagram bought by, 189

      interaction of computing and social code at, 169

      IPO of, 189

      managers’ posts encouraged at, 183–85

      Menlo Park campus of, 180–81

      mobile technology missteps at, 188–89

      News Feed feature of, 170, 176–77, 179

      Q&A sessions at, 181

      quantitative analysis of social interactions by, 171, 188

      real-name policy of, 183

      silo-busting at, 17–18, 164–91, 247–48

      social engineering experiments at, 17–18, 169, 174, 181, 188, 190–91

      social interaction reshaped by, 170–71

      Timeline feature of, 179

      Farmer, Paul, 195

      Favaloro, René, 199, 202

      FBI:

      data hoarding by, 145

      silos at, 145, 147

      Weis at, 144–45, 146–47

      Federal Reserve, U.S., 17, 106, 109, 114, 117, 123, 126

      silos at, 196

      Federal Reserve Bank of Kansas City, Jackson Hole conference of, 125, 126–27

      Federal Reserve Bank of New York, shadowbanking system diagrammed by, 128–29

      Feinblatt, John, silo-busting approach of, 3–4

      Feldstein, Andrew, 220–21, 235, 237, 238, 242

      background of, 223–24

      BlueMountain Capital co-founded by, 222, 223

      complexity studied by, 224

      at JPMorgan, 222–23

      London Whale and, 232

      silos (buckets) studied by, 221

      see also BlueMountain Capital

      finance industry:

      blindness to risk in, ix, 14, 81–106

      classification systems in, 92–93, 97, 101–2, 221–22, 235–44, 249

      “eat what you kill” philosophy of, 60, 61, 92, 205, 238, 248

      entrenched classification system in, 92–93, 97

      habitus of, 93

      lending bubble of 2006–7 in, 94

      pay and incentives in, ix, 60, 61, 91, 92, 93, 205, 223, 225–26, 227, 237, 238, 244, 248

      silo-busting in, 218–44

      silos in, ix–x, 14, 16, 17, 18, 107–35, 221, 222, 223, 224, 227, 242–44

      Financial Conduct Authority, U.K., 132

      financial crisis of 2007–8, ix, xii, 14, 16, 73, 105–6, 107, 132, 218, 226, 229–30

      mortgage-backed securities price collapse in, 125–26

      shadow banks and, 127–28

      silos and, x

      tunnel vision and, 108–9

      financial policy, 132

      Financial Services Authority, British (FSA), 116, 132

      bank regulation as responsibil
    ity of, 115, 118, 119, 124

      Financial Stability Board, shadow banking system measured by, 129–30

      Financial Stability Oversight Council, U.S., 133

      Financial Stability Report, 118

      financial system, 107–35

      classification in, 118–19, 121–22

      cultural patterns in, 223–24

      debt overload in, 128, 131, 134

      shadow banks in, 126–30

      silos in, 109, 110, 130–31, 133, 134–35, 222

      specialized jargon of, 124–25

      Financial Times, ix, x, 117

      First Boston, 88

      Flaubert, Gustave, 32

      Flowers, Mike, 250, 252

      Bloomberg administration joined by, 5, 7

      data on housing fires collected by, 7, 8–9

      silo-busting approach of, 3–4, 10–12, 245–46

      Forbes, company ranking list of, 77–78

      Fortune, 73

      Fox, Kate, 46–47

      Fox, Robin, 46

      France, social stratification in, 33, 42–43

      Fraternal Order of Police, 144

      Frazer, James, 36, 42

      Friedman, Alex, 104

      Fukushima reactor accident, 73

      Furstenberg, Diane von, 212

      Garcia, Christian, 1, 2

      Garcia, Christina, 1

      Garcia, Katia, 2

      Gardner, Rod, 149, 163

      Garicano, Luis, 108–9

      Gates, Bill, 52

      Geertz, Clifford, 20, 37

      Gellner, Ernest, 35, 36

      General Motors:

      ignition switch scandal at, 15

      silos at, x, 15, 168

      George, Eddie, 114, 115

      Gerstner, Lou, 51, 71, 74

      Ghosn, Carlos, 68

      Gildan, 239, 240

      globalization, x, 12, 86–87

      Golden Bough, The (Frazer), 36

      Goldfein, Jocelyn, 171, 172, 182, 188–90

      email crash caused by, 167

      at Facebook Bootcamp, 164–68

      Facebook posts of, 183–85

      News Feed team headed by, 176–78, 179

      Task Reaper program of, 166–67

      “triggering” coding bugs as specialty of, 165, 166

      at VMware, 164–65, 172

      Goldin, Ian, 12

      Goldman Sachs, 228

      Goldsmith, Stephen, 6–7, 10

      Goldstein, Brett, 168, 250, 252

      and centralization of information flows, 155–56

      Chicago crime data analyzed by, 153–54

      as Chicago patrolman, 149–50

      at Chicago Police Academy, 147–49, 152

      in desire to join Chicago Police, 141, 144

      as Emanuel administration chief data officer, 158–59

      hackathons run by, 182

      murder map of, 155–56, 157, 160–61, 162

      murder suspect arrested by, 150–51

      “nerd herd” of, 159–60, 182

      9/11 as wakeup call for, 140, 158

      OpenTable and, 139, 140–41, 152–53, 159

      racism accusations against, 161

      as silo-buster, 17, 135, 154, 155–56, 157, 160–61, 162–63

      Goldstein, Sarah, 141–42, 150, 162

      Goodhart, Charles, 108, 110, 112, 116, 117

      Google, 187

      Goolsbee, Austan, 16

      Government of Singapore Investment Corporation, 242

      Great Stability (2000–2010), 120

      Greenspan, Alan, 114, 119, 126, 132, 134

      habitus, 212, 254

      in finance industry, 93

      as reflection and reinforcement of mental maps, 44

      see also cultural norms

      Hackamonth, 178–79, 248, 254

      hackathons, 181–83, 186–87, 190–91

      Hacker Square, 181, 186

      Haldane, Andy, 119, 133

      Hancock, Peter, 222

      HanesBrands:

      analyst classification of, 239–41

      BlueMountain’s investment in, 238–41, 242

      Hann, Chris, 111

      Hart, Keith, 111

      Harvard Business School, 192–93, 196, 211

      Harvard University, 109

      health, as cultural phenomenon, 195

      healthcare.gov, 16

      heart catheters, 206–7

      hedge funds, 118, 119, 123

      trading strategies of, 226

      see also BlueMountain Capital

      Herodotus, 35

      Herzig, Michael, 237

      Hirai, Kazuo, 78

      Ho, Karen, 47, 93

      Holmes, Douglas, 47

      Honourable Artillery Company, 120

      housing bubble of 2006–7, U.S., 82, 94, 95, 96, 97, 99, 100–101

      Hudson, Jennifer, 151

      Hugh-Jones, Stephen, 20

      Hume, David, 35

      IBM:

      Gerstner’s silo-busting reforms at, 71, 74

      silos at, 70–71

      Ibuka, Masaru, 56–58, 59, 62

      Idei, Nobuyuki, 51–52, 54, 58, 59–60, 62, 66–67, 70

      Sony’s silos introduced by, 60–61

      IG9 index, 219, 220

      London Whale and, 231–33

      price distortion in, 230–31, 232–33

      Iksil, Bruno, 219, 220

      individuals, as silo-busters, 139–63, 168, 247

      information flows:

      in Chicago Police Department, 155–56

      digital revolution and, x, 12–13

      silos and, 14, 248

      innovation:

      as fostered by silo-busting, 215, 221

      silos in stifling of, 14, 51–80, 143, 204, 250

      insider-outsider perspective, 25, 42, 43, 46, 50, 143, 145, 251, 252, 253

      Instagram, 189

      Institute for New Economic Thinking, 131–32

      institutions, silo-busting in, 168–69

      intelligence services, data hoarding by agencies of, 15, 145

      Interest and Prices (Woodford), 116

      interest rates, 123

      Internet, x, 63, 64, 246, 253

      Internet bubble, 94

      Iny, Alan, 29

      iOS, 189

      iPod, 54, 65–66, 222

      Iraq, U.S. occupation of, 4–5

      Isaacson, Walter, 64, 65

      iTunes store, 65

      Janeway, Bill, 112

      Japan:

      Fukushima reaction accident in, 73

      hierarchical and conformist culture of, 55–56, 70

      in World War II, 55–56

      Jeddah, Saudi Arabia, 194

      Jenkins, Huw, 96

      Jobs, Steve, 139, 143

      silos opposed by, 64

      Joint Improvised Explosive Device Defeat Organization (JIEDDO), 5

      Jonsson, Jon Gunnar, 236–37

      journalists, mental maps of, 125

      JPMorgan Chase, 228

      Chief Investment Office of, 219–20, 231–34

      Feldstein at, 222–23

      risk management at, 233, 218, 234

      silos at, 219–20, 234

      2012 derivatives losses at, see London Whale

      unwinding of credit derivatives holdings of, 234–35

      Kabyle (Berber tribesmen), 40–41, 42, 55, 69, 92

      Kahneman, Daniel, ix, 1, 29

      Kay, Paul, 30

      Keyani, Pedram, 182–83, 186–87, 190–91

      Kim, Jim Yong, 195

      King, Mervyn, 108, 114, 115, 116, 119, 122–23, 124, 126, 133, 134

      Klein, Eric, 203, 207, 212, 214, 215–16

      Kula, 37

      Kutaragi, Ken, 67, 75

      Kwan, Catherine, 7

      Lagarde, Christine, 13

      Lean In (Sandberg), 185

      Leijonhufvud, Axel, 112–13

      Letterman, David, 70

      leveraged buy-outs, 236

      Lévi-Strauss, Claude, 20, 35, 38–39, 43, 45, 107

      “Life Among the Econ” (Leijonhufvud), 112–13

      linguistics, 38

      Loeb, Daniel, 78

     
    Lofts, Phil, 95, 101, 103–4

      London, police use of predictive analytics in, 162

      London School of Economics (LSE), 107, 108, 109, 110, 114, 117, 130

      London Whale, 219–20

      BlueMountain Capital as beneficiary of, 220–21

      derivative losses of, 218–20

      derivative products held by, 231–32

      IG9 index and, 231–33

      Long-Term Capital Management, 86, 94, 118

      Loop, Floyd, 201

      Lopez, Juan, 1, 2

      Los Angeles Police Department, predictive analytics used by, 162

      Lower, William, 197–98, 200

      Lucas, George, 52–53

      Lucas, Robert, 112, 115

      Lutova, Marina, 238, 240–41

      Lytle, Bruce, 193, 204, 206–7, 216

      McCulley, Paul, 126–27, 129

      McDermott, Jeff, 87

      MacKenzie, Donald, 227–28, 234

      Macpherson, Nick, 130

      macroeconomics, 116–17, 132

      broad money and, 122

      Maldonado, Jeff, Jr., 151

      Malinowski, Bronislaw, 36–37, 43, 186

      Malthus, Thomas, 111–12

      markets, efficient, 112, 227

      Markowitz, Harry, 112

      Masters, Michael, 152, 155, 156, 160

      maturity mismatch, 268n

      Mayo, William and Charles, 198

      Mayo Clinic, 198, 214, 215

      Mead, Margaret, 20, 37, 48–49

      media, silos and classification systems in, x, 125, 249

      medical anthropology, 195–96

      medicine:

      classification systems in, 196, 204, 217

      distinction between physicians and surgeons in, 204–5, 206–7, 210

      doctors’ vs. patients’ perception of, 194–95, 196, 207–8, 211–12

      empathy in, 193–94, 211–12

      fee-for-services model in, 206, 217

      group practices in, 198

      silos in, 205

      memory, grouping of data in, 28–29

      Memory Stick Walkman, 53, 63

      Memphis Police Department, 162

      mental maps, 110, 125, 169, 194

      cultural norms as reflection and reinforcement of, 44

      economists and, 125, 127, 130

      gap between reality and, 224

      reimagining of, 45–46, 196, 197, 249–54

      silos and, 17, 142

      tunnel vision and, 125, 127

      Merleau-Ponty, Maurice, 33, 34

      Merlino, James, 212

      Merrill Lynch, 103

      London hedge fund conference of, 123, 124–25

      silo-busting attempts at, 236–37

      Microsoft, silos at, x, 18, 70, 79, 80, 168, 174, 247

      Mill, John Stuart, 111–12

      Miller, George, 28–29

      Minsky, Hyman, 128

      mnemonics, 29

      Modic, Mike, 208, 213, 217

      monetary policy, 116, 123, 132

      Money, Information, and Uncertainty (Goodhart), 116

      Money, Interest and Prices (Patinkin), 116

      Morita, Akio, 56–58, 59

      mortgage-backed securities, 82–83, 87–88, 89, 219, 264n–65n

      price collapse of, 125–26

      see also collateralized debt obligations

     


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