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    How Change Happens

    Page 37
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      30. Brendan Nyhan & Jason Reifler, When Corrections Fail: The Persistence of Political Misperceptions, 32 Pol. Behav. 303, 312 (2010).

      31. Id. at 312–313.

      32. Id. at 314.

      33. Id. at 314–315.

      34. Id. at 320. An important set of qualifications of these findings can be found in Thomas Wood & Ethan Porter, The Elusive Backfire Effect: Mass Attitudes’ Steadfast Factual Adherence (2018), Political Behavior (forthcoming), available at https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2819073. Wood and Porter show that in multiple domains, corrections do not backfire, even when they challenge preexisting political convictions. Their findings suggest that we need to know the boundary conditions for the phenomenon of backfiring corrections. An intense commitment to the original belief will of course make corrections less likely to work (and potentially backfire); distrust of the source is also relevant.

      35. Brendan Nyhan, Jason Reifler, & Peter A. Ubel, The Hazards of Correcting Myths about Health Care Reform, 51 Med. Care 127, 127 (2013).

      36. Id. at 129–130.

      37. Id.

      38. Id.

      39. Nyhan & Reifler, supra note 30, at 321.

      40. Id. at 321–322.

      41. See Geoffrey Cohen, Party over Policy, 85 J. Persp. Soc. Psychol. 808 (2003).

      42. Id.

      43. See The Federalist No. 10 (James Madison).

      44. Pub. L. 101-510, 104 Stat. 1485 (1990).

      45. The Budget Control Act of 2011, Pub. L. 112-25, S. 365, 125 Stat. 240 (2011).

      46. Id.

      Closing Words

      Human beings like patterns. Our minds work by seeing them, whether or not they are really there. When an individual life has taken a particular shape, and when a society has gone in specific direction, we tend to think that it was all inevitable—as if various pieces fit together. After the fact, we can see that they do. John was destined to be a lawyer. From birth, it was clear that that Susan would go into medicine. Thomas and Linda were bound to break up. Joan and Eric were made for each other. If same-sex marriage came to certain countries in the second decade of the twenty-first century, the time was right. If a certain musician or film suddenly became spectacularly popular, that was essentially inevitable; it connected with the culture. If #MeToo exploded in 2017, and if there was new attention to sexual harassment and sexual assault in that year, then that was bound to happen, especially in light of what happened in 2016.

      Because history is only run once, it is hard to show that these claims are false. Some marriages cannot be saved, and some social movements certainly seem inevitable. But small shocks make all the difference. John meets a terrific teacher in college, who inspires him to think about law school; without that teacher, he would never have done that. (That is what actually happened to me.) A musician or film gets the right break at the exactly the right time—a sudden burst of enthusiasm from the right person or group—and that changes everything.

      Some political movements are beneficiaries of tipping points and cascade effects. Some are not. Some norm entrepreneurs are skilled, lucky, or both. Some are not. After the fact, we find patterns, and they are there. But if things had gone otherwise, we would have found different patterns, and they too would have been there. A movement that seems inevitable in one year or in one period may have been a beneficiary of a critical nudge or push at a particular moment. Without that, it might have developed later, or perhaps not at all.

      Consider in this regard the 2013 Oscar winner for best documentary, Searching for Sugar Man, a stunning film about an unsuccessful Detroit singer-songwriter named Sixto Rodriguez, who released two long-forgotten albums in the early 1970s. Almost no one bought his albums, and his label dropped him. Rodriguez stopped making records and worked as a demolition man. What Rodriguez did not know, while working in demolition, was that he had become a spectacular success in South Africa—a giant, a legend, comparable to the Beatles and the Rolling Stones. Describing him as “the soundtrack to our lives,” South Africans bought hundreds of thousands of copies of his albums, starting in the 1970s. Searching for Sugar Man is about the contrast between the failed career of Detroit’s obscure demolition man and the renown of South Africa’s mysterious rock icon.

      It is tempting to think that Rodriguez resonated with South Africa’s culture, that the cultural link made him a spectacular success there, and that the absence of such a link produced failure elsewhere. Don’t believe it. He was the beneficiary of early popularity in South Africa, and that fueled a cascade. With a little luck, the same thing could have happened to him in the United States, the United Kingdom, Australia, or France. It didn’t.

      One of my major claims involves the constraining effects of social norms. People often do as they do, say what they say, and maintain silence only because of the pressure imposed by norms. We might take those norms for granted and have no particular attitude toward them. They are part of life’s furniture. We might approve of them. We might dislike them or even deplore them; those are among the most interesting cases. If people live in accordance with norms they abhor, the circumstances are right for sudden change. People can be unleashed. Whether that is desirable depends on what exactly they are unleashed to do.

      By contrast, some social movements inculcate beliefs and values that did not exist before. Sometimes preferences have adapted to existing practices and norms; nothing has been suppressed, and there is nothing to unleash. In those circumstances, large-scale change may be more difficult and also slower. But in such circumstances, cascades are possible as well. Serendipitous interactions and enclave deliberation, featuring people determined to fuel cascades, can be essential. They produce stunning surprises.

      Acknowledgments

      This book reflects decades of thinking, and I owe a great debt to a lot of people. I hope I may be forgiven for singling out just a few.

      Special thanks to Richard Thaler, my collaborator on all issues relating to nudging, for that collaboration and, even more, his friendship. Heartfelt thanks too to Jon Elster, Eric Posner, Lucia Reisch, and Edna Ullmann-Margalit for help with many of the ideas here. Emily Taber, my editor, did a terrific, careful job; she is also a joy to work with. Thanks as well to Sarah Chalfant, my agent, for wisdom and support; Madeleine Joseph for truly exceptional research assistance; Melinda Rankin for a careful and superb copyedit; and the Program on Behavioral Economics and Public Policy at Harvard Law School for financial support.

      The chapters here draw on earlier work, though there have been substantial revisions. For permission, I am grateful to the relevant publications: chapter 1, Unleashed, 85 Soc. Res. 73 (2018); chapter 2, Deliberative Trouble? Why Groups Go to Extremes, 110 Yale L. J. 71 (2000); chapter 3, On the Expressive Function of Law, 144 U. Pa. L. Rev. 2021 (1996); chapter 4, Nudging: A Very Short Guide, 37 J. Consumer Pol’y 583 (2014); chapter 5, Forcing People to Choose Is Paternalistic, 82 Missouri L. Rev. 643 (2017); chapter 7, Nudges That Fail, 1 Behav. Pub. Pol’y 4 (2017); chapter 9, The Ethics of Nudging, 32 Yale J. Reg. 413 (2015); chapter 10, “Better Off, as Judged by Themselves”: A Comment on Evaluating Nudges, Int’l Rev. Econ. (2017); chapter 11, Nudges vs. Shoves, 127 Harv. L. Rev. F. 210 (2014); chapter 11, On Preferring A to B, While Also Preferring B to A, 30 Rationality and Politics 305 (2018); chapter 12, Output Transparency vs. Input Transparency, in Troubling Transparency (David Pozen and Michael Schudson eds. 2018); chapter 13, Beyond the Precautionary Principle, 151 U. Pa. L. Rev. 1003 (2004); chapter 14, Moral Heuristics, 28 Behav. & Brain Sci. 531 (2005); chapter 15, Is Deontology a Heuristic? On Psychology, Neuroscience, Ethics, and Law, 63 Iyyun: The Jerusalem Philosophical Quarterly 83 (2014) (special memorial issue for Edna Ullmann-Margalit); chapter 16, Partyism, 2015 U. Chi. Legal F. 1 (2015).

      Index

      1984 (Orwell), 18, 93

      Abstraction

      dangers of, 117–120

      ethics and, 117–122

      transparency and, 185, 188

      Accountability
    , xii, 184–191, 194

      Active choosing

      ethics and, 118–120, 124–125, 132–134

      forcing choices and, 62, 68–82, 85

      nudges and, 62, 68–82, 85, 88, 118–120, 124–125, 132–134

      welfare and, 88

      Adams, John, 12–13

      Affirmative action, 19–20, 26, 192

      Affordable Care Act, 72, 189, 266

      African Americans, 21, 34, 39, 46–47, 171, 258–260

      Agency

      control and, 137–139, 142

      forcing choices and, 68, 72, 78, 80, 84

      morals and, 227–228

      partyism and, 268

      preferences and, 171

      rational choice and, 139–141, 157

      transparency and, 183, 187–189, 192, 195

      AIDS, 206

      AirNow, 187

      Air quality, 166, 187–189

      AJBT (“as judged by themselves”) criterion, 87–94

      Alcohol, 7, 47, 63, 90–91, 112, 228

      American Revolution, 12

      Anderson, Elijah, 46–47

      Argument pools, 20, 26, 29, 35

      Armstrong, Scott, 191

      Asian disease problem, 224–226

      Attribute substitution, 218–219

      Automatic enrollment

      coercion and, 149–152

      control and, 138

      ethics and, 124, 127–128

      paternalism and, 59–62, 87, 89, 91–92, 98, 102–103, 106, 124, 127–128, 138, 149–152, 176

      preferences and, 176

      welfare and, 87, 89, 91–92

      Autonomy

      coercion and, 149, 152

      ethics and, 115, 117, 119–125, 129–134

      forcing choices and, 68, 76–81, 84–85

      nudges and, 68, 76–81, 84–85, 113, 115, 117, 119–125, 129, 131–134, 149, 152

      rights and, 250

      Availability entrepreneurs, 11

      Availability heuristic

      discrimination and, 10–12

      ethics and, 122

      familiarity and, 210

      forcing choices and, 83

      moral heuristics and, 217–218, 221, 224, 236

      nudges and, 83, 101, 122, 144

      precautions and, 209–211

      rights and, 251

      risk and, 210–211

      social norms and, 10–12

      transparency and, 186, 188–189

      unleashing and, 10–12

      Bans

      coercion and, 147, 154

      control and, 138

      ethics and, 116, 133

      expressive function of law and, 41, 47, 50

      hate speech and, 41

      manner restrictions and, 47

      nudges and, 59–60, 97, 104–105, 111, 113, 116, 133, 138, 147, 154

      precautions and, 201, 204, 206

      rights and, 250

      uses of money and, 50

      Behavioral Insights Team, 60

      Behavioral science, xii, 61, 98, 117, 157

      Beliefs

      anonymity and, 278n10

      control and, 142

      creating new, 4, 6

      ethics and, 126, 128

      forcing choices and, 69

      moral heuristics and, 215–216, 223, 241

      nudge failures and, 103, 110

      partyism and, 261, 266, 305n34

      precautions and, 202, 207–210

      preexisting, 3, 6

      religion and, 7 (see also Religion)

      social norms and, 3–7, 10, 13, 17, 22, 27, 42

      transparency and, 192

      values and, 3–7, 10, 13, 17, 22, 27, 42, 274, 278n10

      Betrayals, 230–232

      Bias

      behavioral, 69, 87, 93, 97, 108, 110–111, 117–118, 122–124, 133, 154, 159

      choice architecture and, 82, 87, 93, 101, 122, 133

      coercion and, 151, 154

      control and, 139–140, 144

      ethics and, 116–118, 122–124, 133

      forcing choices and, 69, 82–83

      implicit, 259

      information, 69, 87, 93, 110, 117, 124, 133, 216–218

      moral heuristics and, 216, 218, 232, 239

      nudges and, 69, 82–83, 87, 93, 97, 101, 108–111, 116–118, 122–124, 133, 139–140, 144, 151, 154, 159, 170–171, 178, 286n14

      officials and, 133–134

      omission, 232, 239

      partyism and, 259

      precautions and, 209

      preferences and, 159, 170–171, 178

      unrealistic optimism and, 69

      welfare and, 87, 93

      Bloomberg, Michael, 138

      Bobadilla-Suarez, Sebastian, 142

      Body mass index (BMI), 189

      Brandeis, Louis, 63

      Brethren, The (Woodward and Armstrong), 191

      Brexit, x, 138

      Brown v. Board of Education, 40

      Burkean conceptions, 36

      Bursztyn, Leonardo, 16–17

      Bush, George W., 265–266

      Capital punishment, 11, 29, 43–44, 243

      Cascades

      availability, 10–11

      expressive function of law and, 46, 48

      group polarization and, 21, 31–32, 34

      informational, 9–11, 21, 31, 34, 48, 279n28

      moral heuristics and, 223

      politics and, 273–274

      reputational, 9–11, 21, 34, 46

      social norms and, 9–12, 21, 31–32, 34, 46, 48, 279n28

      China, 189, 205

      Choice architecture

      active choosing and, 71

      availability heuristic and, 101

      bias and, 82, 87, 93, 101, 122, 133

      declined response and, 72

      default rules and, 68, 71–72, 81, 87, 95–101, 104, 109–110, 114–115, 118, 121, 123, 125, 130, 148

      ethics and, 115–125, 130, 133–134

      forcing choices and, 68, 71–72

      goals and, 89

      nudges and, 60, 68, 71–72, 87, 89, 93, 101, 104, 114, 115–125, 130, 133–134

      preferences and, 87, 157

      social environment and, 60

      transparency and, 118–119

      welfare and, 87, 89, 93

      Civil rights

      civil disobedience and, 11

      discrimination and, 14–15, 43, 51

      enclave deliberation and, 35, 37

      expressive function and, 44

      King and, 11, 32

      polarization entrepreneurs and, 32

      social norms and, 3, 11, 14–15, 32, 35, 37, 43–44, 51

      transparency and, 195

      Civil Rights Act, 14–15

      Climate change, 10–11, 22, 138, 141, 203, 205, 212

      Clinton, Bill, ix, 186

      Cloning, 235–237

      Coercion

      automatic enrollment and, 149–152

      autonomy and, 149, 152

      bans and, 147, 154

      bias and, 151, 154

      consumers and, 152–155

      cost-benefit analysis and, 148, 154–155

      default rules and, 147–150, 155

      dignity and, 149

      disclosure and, 152

      entitlements and, 153

      environmental issues and, 150–153

      ethics and, 116, 121, 124–126

      expressive function of law and, 47

      externalities and, 153

      food and, 148

      forcing choices and, 68, 70, 72

      freedom of choice and, 147–152, 155, 289n2

      fuel economy and, 152–155

      group polarization and, 33

      human error and, 147, 155

      intrinsic value and, 149, 152

      loss aversion and, 154

      mandates and, 147–155

      moral heuristics and, 238

      nudges and, 60, 68, 70, 72, 77, 97, 116, 121, 124–126, 147–155

      paternalism and, 68, 70, 72, 120–121, 123, 154

      preferences and, 155

      retirement and, 150, 152

      risk and, 147–148, 152–153, 155


      savings and, 149–154

      self-control and, 147

      students and, 150

      values and, 149, 152–154

      welfare and, 147–155, 289n2

      Cognitive reflection test (CRT), 249–250

      Collective action

      expressive function of law and, 44–46, 51–52

      forcing choices and, 72, 78, 81, 83

      nudges and, 72, 78, 81, 83, 111

      social norms and, 44–46, 51–52, 279n23

      College Affordability and Transparency Center, 187

      Comparison friction, 162–163, 167, 290n4

      Congress, 161, 164, 168, 194, 261–262, 267, 269

      Conly, Sarah, 129–130

      Conscience, 100, 191

      Consequentialists, 53

      fixed points for, 244

      footbridge problem and, 174–175, 245–248, 250, 254

      legal issues and, 243

      morals and, 222–223, 233–235, 243–244

      rights and, 243–245, 248–254, 301n2, 302n22

      trolley problem and, 174–175, 245–246, 250, 254

      weak consequentialism and, 222–223, 233–235, 244

      Constitutional law, 20, 37, 40–41, 43, 196, 238, 243

      Consumers

      campaigns for default positions and, 286n14

      coercion and, 152–155

      control and, 138

      ethics and, 120, 122

      forcing choices and, 68, 71, 73, 76

      moral heuristics and, 237

      nudges and, 61, 63, 65, 68, 71, 73, 76, 102, 104, 106, 108–111, 120, 122, 138, 152–155, 158, 160, 164–165, 168–169, 177

      preferences and, 158–160, 164–165, 168–169, 177, 290n4

      transparency and, 183, 190

      Contingent valuation, 175–176, 179

      Control

      agency and, 137–142

      automatic enrollment and, 138

      bans and, 138

      beliefs and, 142

      bias and, 139–140, 144

      consumers and, 138

      cost-benefit analysis and, 144

      default rules and, 138

     


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