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    Broke, USA

    Page 41
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      exorbitant fees and penalties in, 11–12, 15, 41–42, 44, 49, 50, 52, 107–8, 111, 115, 139, 141, 155, 206

      failures in, 322–23

      financial crisis of 2008 and, 29, 30

      insurance policies in, 12–13, 17, 52, 57, 108, 115, 136, 139, 150, 152, 156, 162, 164–65

      interest-only, 302

      interest rates in, 12, 41–42, 44, 48, 49, 50, 107, 111, 115, 141, 154, 156, 272–73, 321

      lobbying on behalf of, 207–8, 222

      marketing of, 32–33, 48

      middle class and, 295

      NINJA (no documentation) loans in, 298, 299

      in Ohio, 245–48

      pass-through companies and, 43

      regulation of, 14, 15–16, 112–15, 318, 319–20

      responsible, 326–28

      revenues generated by, 30

      secondary market of, see mortgage-backed securities

      second wave in, 57

      spike in volume in, 229–30

      student loans and, 330

      third wave in, 295, 296–304

      underlying logic of, 328

      warnings about, 30, 36–38, 58, 87, 229–30, 304

      working poor as targets for, 4, 14–15, 29–30, 32, 35, 40, 162, 295

      worst offenders in, 298–99

      see also predatory lending; specific banks and companies

      Subway, 181

      Success Group, The, 241

      sucker pricing, 7

      Suddes, Thomas, 315

      Summers, Larry, 137

      Supreme Court, U.S., 217

      Susan (payday borrower), 195

      Sweden, 25

      Taber, Clay, 330–31

      Taft, Bob, 240, 250

      Talent, Jim, 229

      Talley, Ernie, 26

      TARP, 304

      tax preparation services, 27–28, 265, 271, 294

      see also refund anticipation loans; specific companies

      Taylor, Frederick Winslow, 81

      Taylorism, 82

      Tearing Down the Walls (Langley), 145

      Tennessee, 53, 69, 73, 80, 332

      Tennessee, University of, 67

      Texas, 138, 310–11

      Theis, Sandy, 276, 283, 284

      This American Life, 30–34

      Thomas, Tim, 262–66

      Thompson & DeVeny, 304–6

      Thorpe, Gloria, 133–34

      Time, 236

      title companies, 141

      Toledo, OH, 239–40

      Toman, Mike, 241

      Too Much Month at the End of the Paycheck (Skillern et al.), 159

      Transamerica Commercial Finance, 74, 76

      Travelers Corporation, 148

      Travelers Group, 148

      Treasury Department, U.S., 156

      Trotwood, OH, 289

      Truth in Lending Act (1968), 123

      unbanked population, 272, 280

      Union Mortgage, 48–49

      Union Neighborhood Assistance Corporation, 46

      United Nations, 97

      University Row, 308

      unsecured installment loans, 4

      up-selling, 193, 197

      used car dealers, 331

      used car finance business, 24, 28, 31, 222

      usury, 45, 73, 78, 80, 129, 223, 253, 260

      Vanderbilt, George, 79

      Veterans Administration, 107

      Virginia, University of, 118

      Wachovia Corporation, 27, 101–2, 120, 202, 235, 238, 325

      wages, 52, 123, 129, 321

      Wall Street Journal, 5, 7, 11, 37, 55, 75, 104, 121, 123, 162, 207, 296, 300, 324

      Wall Street Reform and Consumer Protection Act, 321

      Walmart, 34, 81, 83, 123, 179, 272, 292

      Walton, Sam, 81

      warehouse lines, 296

      Warren, Elizabeth, 294, 320

      Warren County, Ohio, 295

      Washington, 123, 231

      Washington, D.C., 122, 220

      Washington Mutual, 135–36, 214, 303, 322

      Washington Post, 45, 220, 222

      Waste Management, 118

      Webster, William M., II, 117

      Webster, William M., III, 117

      Webster, William M., IV, 31, 117–22, 124–26, 127, 128, 160–62, 188, 223–24, 225–26, 254, 282, 290, 313–14, 330

      Weill, Sandy, 143, 144–49, 151, 153, 154, 157–58, 163, 323

      Wells Fargo, 25, 27, 120, 204, 214, 225, 235, 247, 303, 322, 323

      West Carrollton, OH, 291

      Western Union, 23, 28, 264, 270–71

      Westinghouse, 187

      West Palm Beach, FL, 3

      Widener, Chris, 257, 259, 260, 261

      Widenhouse, Gordon, 89, 91

      Wilson, Richard, 243

      Winston-Salem Journal, 97

      wire transfers, 23, 28, 264, 268, 270–71

      Wisconsin, 231–32

      WMC, 303–4

      Woodrow Wilson School, 92

      Woodstock Institute, 231

      worker-owned cooperatives, 94, 95–96

      working poor, 4, 14–15, 29–30, 32, 35, 88, 162, 272, 293–94, 295

      World Savings Bank, 166, 235–37

      Wright, Bonnie, 87, 88, 91–92, 95, 234

      Wright-Patterson Air Force Base, 293

      Wu, Chi Chi, 183, 185

      Yachting, 72

      Yale Law School, 92, 95

      yield spread premiums, 49, 206, 300, 318

      Young, Andrew, 39

      Youngstown, OH, 250–51

      Acknowledgments

      This project began with a conversation about the pioneers of subprime: What are the various ways they have devised to make money off those of modest means? So first and foremost I want to thank Hollis Heimbouch for broaching the topic, planting a seed, and then standing back as I ventured to make the idea my own.

      I was fortunate to have worked on this book with two talented and committed editors, Hollis and Bill Strachan. This is my third book with Bill, and he more than earned his keep on this go-round. He read a thicker version of this work and then patiently helped me forge through what belongs inside these covers and what was better lost to the recycling bin. Once that was settled, he gave the slimmed-down manuscript I handed in a good buffing. I couldn’t imagine doing a book without Elizabeth Kaplan, my longtime agent and friend. She’s a source of support and good counsel and, not incidentally, keeps me in business. Tom Pitoniak belongs to that unsung breed known as the copy editor, who double-checks and fixes while adding that final coat of polish, and thanks again to my mother, Naomi Rivlin, proofreader extraordinaire. I also want to thank Cristina Maldonado and Stephanie Atlan, who both provided research help.

      My friend and editor, John Raeside, read early chapters and late ones; his ideas and suggestions can be found throughout these pages. I married into a theater family and finally found the term for the role he plays in my writing life: John is my dramaturge.

      Others read this book in various forms and I owe them my deep gratitude: Randy Stross, Peter Goodman, Mike Buchman, Alissa Quart, Sue Matteucci, Mike Loftin, and Mike Kelly.

      This book might have been born during an expensive breakfast in midtown Manhattan but it was shaped in Wellfleet, Cape Cod, and then birthed there during an intense final five weeks. So thank you Aylette Jenness, for your hospitality on the front end of this project, and Dina Harris, my mother-in-law, on the back end. I also want to thank Kevin Morison, Ellen Leander, and Carl for their hospitality during my trips to Washington, D.C., and Sonia Resika for a special assist.

      I’m indebted to the scores of people I spent time with in this investigation into the poverty industry. Many people were generous with their time and their knowledge yet their names don’t appear within the covers of this book. Others gave me hours of their time—and then end up with only a quote or two. That’s not to say the time I spent was any less important as it proved invaluable to my immersion in this world.

      Which brings me last, but hardly least, to Daisy and Oliver. I was a new husband at the start of this project and then, ten months later (TMI?),
    a new father. There’s nothing like a newborn to keep a person focused and disciplined, at least when he’s not feeling cross-eyed from a lack of sleep. So often did Oliver Daniel see his father sitting in front of a computer that in one picture he seems to be posing his hands, as if at work at a keyboard. And, finally, Daisy Walker, my wife and companion, she of the big heart and kind soul and the sweet smile who never grew weary from this book even long after I had. She was a great sounding board when I received conflicting advice and a patient listener when I needed propping up. I’ll never be able to thank her enough, though I look forward to trying.

      About the Author

      GARY RIVLIN is the award-winning author of Fire on the Prairie; Drive By (a New York Times Notable Book of the Year); and The Plot to Get Bill Gates. A two-time Gerald Loeb Award winner, he has worked as a writer and reporter for the New York Times, Industry Standard, East Bay Express, and the Chicago Reader, and his articles have appeared in the New York Times Magazine, GQ, Salon, Newsweek, and Wired, among other publications.

      WWW.GARYRIVLIN.COM

      Visit www.AuthorTracker.com for exclusive information on your favorite HarperCollins author.

      ALSO BY GARY RIVLIN

      Drive-By

      Fire on the Prairie

      The Godfather of Silicon Valley

      The Plot to Get Bill Gates

      Credits

      Jacket photograph © Visions of America, LLC/Alamy

      Jacket design by Jarrod Taylor

      Copyright

      BROKE, USA. Copyright © 2010 by Gary Rivlin. All rights reserved under International and Pan-American Copyright Conventions. By payment of the required fees, you have been granted the non-exclusive, non-transferable right to access and read the text of this e-book on-screen. No part of this text may be reproduced, transmitted, down-loaded, decompiled, reverse engineered, or stored in or introduced into any information storage and retrieval system, in any form or by any means, whether electronic or mechanical, now known or hereinafter invented, without the express written permission of HarperCollins e-books.

      FIRST EDITION

      Library of Congress Cataloging-in-Publication Data

      Rivlin, Gary.

      Broke, USA: from pawnshops to Poverty, Inc.: how the working poor became big business / by Gary Rivlin.—1st ed.

      p. cm.

      Summary: “A unique and riveting exploration of one of America’s largest and fastest-growing industries—the business of poverty”—Provided by publisher.

      ISBN 978-0-06-173321-5 (hardback)

      1. Working poor—United States. 2. Poverty—United States. 3. United States—Economic conditions—21st century. I. Title.

      HD8072.5.R58 2010

      339.4'60973—dc22

      2010002874

      EPub Edition © May 2010 ISBN: 978-0-06-199794-5

      10 9 8 7 6 5 4 3 2 1

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