Index
The page references in this index correspond to the printed edition from which this ebook was created. To find a specific word or phrase from the index, please use the search feature of your ebook reader.
age discrimination, 148
agriculture, 15–16
appraisal schemes, 184
automating, 118
biotechnology, 14–16, 19, 207
brain and manual skills, 26–31, 71, 174–5
brainstorming, 184
career changes, 125–8
caring organizations, 184–6
cash-flow, portfolio work, 153
change, blocks to, 56–61, 186–7
club centre, office as, 87–90
community schools, 172
comparative advantage, 12
computers, 11, 15, 87, 116–19; computerized autoguidance, 18; medical programmes, 16; voice-sensitive, 16
conglomerates, 99
consent, culture of, 128–33
consultants, 182
contractors, 25, 73–4, 77–9, 141, 143, 207
core workers, 36–8, 72–3, 76–7, 91–2, 118, 121, 124, 137, 147–8, 182–3
crèches, 120
customer input, 81–2
de-scaling, 73
decentralization, 93–4
Deming’s ‘fourteen points’, 115
divisions in society, 139–41
do’nut concept, 72, 102–5, 182, 183; school organization, 171
downsizing, 73
education, 21, 207; community schools, 172; comprehensive schools, 169, 172–3; core curriculum, 170, 171; educational credits, 176–9; examinations system, 174; federal organization, 171; independent suppliers, 170; intelligence and talent, 174–5; learning organizations, 179–87; MBA degrees, 123, 178; national income scheme, 192; Open University, 178; praise and blame, 60; the professions, 35–7; re-designing, 168–87; re-training, 22, 206; and redundancy, 178; school size, 169; shamrock organized schools, 169–72; 16+ examination, 176; skills shortages, 26–31; student contracts, 171; throughout life, 137–8, 168, 177, 192; transferable course credits, 178; tuition reimbursement schemes, 184; universal educational credits, 175–6; work experience, 170
employment, 20–1, 22, 24–6, 141; added value, 12–13, 40; career structure, 22; federal organization, 93–111; homeworkers, 84–7, 89–90; information sector, 12–13; labour-intensive manufacturing, 39–40; re-entry, 38–9; re-training, 22, 206; service industries, 12, 25–6, 41–2; shamrock organization, 25, 71–82; skills shortages, 26–31
entrepreneurs, failure and success rate, 55
enzyme catalysts, 16
euthanasia, 32
executives, 113, 112; see also management
F International, 84–5, 89
fax machines, 11, 15, 87
federal organization, 71–2, 93–111; centre’s role, 97–9; government organizations, 189–92; horizontal tracking, 108–10; leadership, 98, 105–11; nature of, 93–6; school organization, 171; subsidiary, 99–102; tight-loose organization, as, 94–5
fee work, 146, 147, 152, 190
flexible labour force, 79–81
forgiveness, 60, 104, 183, 184
free work, 150, 151
genetic fingerprinting, 17
gift work, 146, 147, 150
government organizations, 189–92
group-thinking, 53, 126, 180, 183
homework, 146, 147, 150, 151
homeworkers, 84–7, 89–90, 141–3
horizontal tracking, 108–10
incidental learning, 183, 184
informating, 118
information: sector, 12–13; technology, 14
insider trading, 208
institutional tithing, 210
‘intellectual property’, 113
intelligence: intelligence, information and ideas, 112–33; types of, 174–5
intelligent machines, 116–19
irradiated food, 16–17
just-in-time delivery, 74
knowledge workers, 82–3, 84–7
knowledge-based businesses, 40–1
leadership, 98, 113, 182, 206; language of, 105–11; post-heroic leaders, 132; transforming and transactional, 106; vision, 106–7
learning, 45–50, 57–63; organizations, 179–87
leisure, 144, 152, 166
life expectancy, 31–4, 138
management, 71, 104–5, 113, 121, 122; career changes, 125–8; conceptual, technical and human skills, 124, 132, 175; contractors, of, 77–8; do’nut concept, 72, 102–4; leadership, language of, 105–11; MBA degrees, 123, 178; post-heroic managers, 132; training, 122–5, 125; triple 1 organization, 113, 121–2
manufacturing, industry, 39–40
market forces, 207, 208
marriage, 13, 21, 54, 157–64, 206; portfolio marriages, 154–64
MBA degrees, 123, 178
medicine: computer analysis, 16; diet, 17; monoclonal antibodies, 15; national health service, 21, 189, 191; transgenetics, 15
mentoring, 183–4
microwave ovens, 18
minibusinesses, portfolios of, 53
mobile offices, 11, 15
monoclonal antibodies, 15
moonlighting, 151
multiple incomes, 165
national income scheme, 192–4
negative capability, 54–6, 183–4
‘networkers’, 85
office organization, 87–90
Open University, 178
part-time work, 25, 38, 74–5, 79–81, 85, 151, 196–8
pay, 118; national income scheme, 192–4; performance-related bonuses, 76–7; time and money pay, 198–9
pensions, 33, 137
perks, 195
Personal Identification Numbers (PINs), 17
portfolio marriages, 154–64
portfolio minibusinesses, 53, 151
portfolio work, 146–67, 151, 206; cash-flow, 153; fee work, 146, 147, 152; free work, 150, 151; gift work, 146, 147; homework, 146, 147; leisure, 152, 166; study work, 146, 147; time pay, 198–9; time planning, 152; transition to, 148–9; wage (salary) work, 146, 147
positional goods, 52
post-heroic leaders, 132
praise and blame, 60
privatisation, 190, 191
profit as a means and not an end, 114, 181
promotion, 76
quality: circles, 182, 184; product, 114–15
re-framing, 52–4, 182
re-structuring, 73
re-training, 22, 206
redundancy, educational credits, 178
responsibility and subsidiarity, 99–102
retirement, 21, 31, 37, 137, 190; core workers, 148; early, 150; national income scheme, 193
robots, 116
salary work, 146, 147
scrapbooks, 61
self-confidence and self-doubt, 58–9, 176
self-development contracts, 184
self-employed, 82–3, 190, 194
self-regard and selfishness, 51, 57–60, 181
servant society, 139
service industries, 12, 25–6, 41–2
shamrock organization, 25, 70–82, 91–2; core workers, 25, 36–8, 72–3, 76–7, 91–2; customer input, 81–2; electronic, 87; government organizations, 189–92; office organization, 87–90; outside contractors, 25, 73–4, 77–9; part-time and temporary workers, 25, 74–5, 79–81; schools, 169–72; women, 120
16+ examination, 176
skills shortages, 26–31
smart cards, 17
study work, 146, 147, 150
subsidiarity, 99–102
taxation, 33, 153, 194–6, 210; collection of, 189; national income scheme, 193
telecommunication, 11, 12, 15, 86–7
telecommuting, 84–7, 120, 155, 188–99, 190
teleshopping, 17
temporary staff, 25, 38, 74–5, 79–81
‘they’ syndrome, 56–7
think-tanks, 182
&nb
sp; third age, 31–9
tight-loose organizations, 94–5
time pay, 198–9
tithing, institutional, 210
training, 116–19; management, 122–5, 125; re-training, 22, 206
transport: computerized autoguidance, 18; mileage bills and toll roads, 18, 191
triple I organization, 112–33
tuition reimbursement schemes, 184
unconditional positive regard, 184
unemployment: benefit, 137; national income scheme, 193; redundancy, 178
wage work, 146, 147
waste disposal, 16
wealth creation and expenditure, 139
welfare benefits, 21, 137, 192–4
women, 13, 26, 30–1, 38, 89–90, 119–20; portfolio marriages, 154–64; portfolio work, 151
work: attitudes towards, 164; centres and clubs, 120, 142
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Epub ISBN: 9781446493762
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Copyright © Charles Handy 1989, 1991
First published in Great Britain in 1989 by Business Books Ltd,
an imprint of Random House Group.
Arrow edition 1990. Second edition 1991.
Reprinted under the Century Business imprint 1992.
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